Frequently asked questions.

No. BuildLocal is month-to-month with no contracts and no cancellation fees. You can cancel anytime. We believe in earning your business every month, not locking you in.

If you bought your website outright for $3,500, it's yours — keep it running wherever you like. If you got it free with a marketing plan and later cancel, you keep your domain and all of your content, and we'll help you transition. The site is built on our managed platform, so you'd need a new host, but you'll never lose your domain or content.

We accept all major credit cards (Visa, Mastercard, Amex) and ACH bank transfers. Payments are processed securely on a monthly billing cycle. No invoices to chase — it's automatic.

Correct. $0 setup fee on every marketing plan — we design, build, and launch your website at no upfront cost, and your first monthly payment is due when the site goes live. If you'd rather just own the site outright, that's a one-time $3,500 with nothing recurring.

No contracts and no setup fees on our marketing plans. You pay a simple monthly price that covers your website, hosting, SEO, content, and support — and you can cancel anytime. Prefer to just own your site outright? You can buy a custom website for a one-time $3,500 with no monthly commitment.

Every marketing plan starts with a free custom website — mobile-responsive design, managed hosting, SSL, on-page SEO, a monthly change allowance, and ongoing support. From there, higher tiers add service-area pages, blog content, link building, paid ads management, and dedicated reporting to drive more leads.

Most websites are designed, built, and ready for review within 3-5 business days. After you approve the design, we go live the same day. From signup to live site is typically under one week.

Every BuildLocal site is custom designed for your business. We don't use off-the-shelf templates. Your site is built to match your brand, showcase your services, and convert visitors into customers.

Absolutely. Every site is built mobile-first, meaning it's designed for phones and tablets before scaling up to desktop. Over 60% of web traffic comes from mobile devices, and Google prioritizes mobile-friendly sites in search results.

Yes, you own your domain name. If you already have one, we'll connect it to your new site. If you need one, we'll help you register it in your name. Your domain is always yours.

We build on modern, high-performance platforms optimized for speed, security, and SEO. You don't need to learn any CMS or software — we handle all updates and changes for you as part of your plan.

Yes. Every plan includes a monthly change allowance (30 minutes to 2 hours depending on your tier). Need to update your hours, add a new service, swap out photos, or tweak copy? Just send us an email and we'll handle it.

Yes. If you buy your website outright for $3,500, it's yours to keep — full ownership of the site, domain, and content. If you get your website free as part of a monthly marketing plan, we host and manage it for you, and you always own your domain and content. Either way, you're never locked in.

You have two options. Buy a custom website outright for a one-time $3,500 — it's yours to keep with no monthly commitment. Or get the website built free when you sign up for a monthly marketing plan. Marketing plans range from $300/mo (Starter) to $1,500/mo (Dominate) depending on how aggressively you want to grow. No setup fees on any plan.

Each plan adds a new way to get customers. Starter ($300/mo) gets you found — free website, Google Business Profile, and SEO foundation. Growth ($500/mo) adds an ongoing SEO engine and monthly content for organic rankings. Pro ($750/mo) adds Google Ads and AEO (AI-search optimization) so you're at the top of Google and recommended by ChatGPT. Premium ($1,000/mo) adds Facebook & Instagram ads with retargeting. Dominate ($1,500/mo) scales everything — full multi-channel coverage across SEO, Google, Meta, and AI search, plus multi-location expansion. (Ad spend is billed separately on the ad tiers.)

None. Your monthly price covers everything: design, development, hosting, SSL, support, and your change allowance. The only additional cost would be your domain registration (~$12-15/year) if you don't already have one.

Step 1: Pick your plan and sign up. Step 2: We gather your business info, logo, photos, and preferences in a simple onboarding form. Step 3: We design and build your site in 3-5 days. Step 4: You review and request any changes. Step 5: We go live. After launch, we manage everything — hosting, updates, support, and SEO.

Your logo (if you have one), photos of your work or team, a list of your services, and your contact info. Don't have professional photos? No problem — we can source high-quality stock imagery that fits your industry. We'll write all the content for you.

We include up to two rounds of revisions before launch at no extra cost. Most clients are happy after the first review. We want you to love your site before it goes live.

BuildLocal is a productized web development agency that builds affordable, professionally managed websites for small businesses and trades companies. With 175+ websites built, 60+ sites under active management, and 8+ years of experience, we help local businesses get online and start generating leads without the headaches of DIY builders or expensive agencies.

We work with trades and home services (plumbers, roofers, electricians, HVAC, painters), local service businesses (cleaning companies, landscapers, auto shops), salons and barbershops, professional services (accountants, consultants), restaurants, and health and wellness businesses. If you're a small business that serves local customers, we can help.

No. While we specialize in helping local businesses, we work with clients across the United States. Your website is built and managed remotely, so your location doesn't matter — our process works the same whether you're in Phoenix, Atlanta, or anywhere in between.